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Best practices: SharePoint for your library

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The latest issue of Journal of Web Librarianship, Vol.4, Issues 2 & 3, 2010, gives 3 articles on how to use SharePoint for your library.

  • Organizational and social factors in the adoption of Intranet 2.0: A  case study/ by Kim, B.
    • This article presents a case study of the intranet implementation and adoption process of a SharePoint intranet at a small  academic library and investigates why the many Web 2.0 tools of the library intranet are currently underused. Staff interviews showed that common goals for an intranet, such as information dissemination, knowledge sharing, communication, and collaboration, are not necessarily easier to achieve when an intranet is equipped with Web 2.0 functionalities. The same level of thorough planning and organizational efforts required to make an intranet succeed before Web 2.0 is still necessary to realize the promise of Intranet 2.0
  • A point to share: Streamlining access services workflow through online collaboration, communication, and storage with Microsoft SharePoint/ by Diffin, J., Chirombo, F., Nangle, D., de Jong, M.
    • This article explains how the document management team (circulation and interlibrary loan) at the University of Maryland University College implemented Microsoft’s SharePoint product to create a central hub for online collaboration, communication, and storage. The team’s previously adopted tools to improve internal operations had been adequate but not optimal. Also, a long-standing and overarching concern about the potential loss of some or all of the document management knowledge base existed. These reasons prompted the team to carefully examine SharePoint as a prospective tool. It was hoped that this early scrutiny would prove beneficial in the long run by avoiding a repeat of earlier technology implementations’ shortcomings. The group quickly realized the software would not be a cure-all but felt the prospects were good that it would be useful and dependable. SharePoint was fully implemented with great success because of the team’s careful consideration of collaboration, communication, and storage needs
    • An unexpected ally: Using Microsoft’s sharepoint to create a departmental intranet / by Dahl, D.
    • In September 2008, the Albert S. Cook Library at Towson University implemented an intranet to support the various functions of the library’s Reference Department. This intranet is called the RefPortal. After exploring open source options and other Web 2.0 tools, the department (under the guidance of the library technology coordinator) chose Microsoft Windows SharePoint Services 3.0, a proprietary product, as their intranet platform. Various components of SharePoint fulfill the Reference Department’s needs, which include recording reference transactions, publishing policies and procedures, and sharing pertinent information at the reference desk. Several lessons and best practices have emerged since the department’s initial SharePoint implementation. A survey of reference staff indicates satisfaction with the RefPortal, but more training is needed for the portal to be used to its maximum potential.

Written by hbasset

September 14, 2010 at 6:00 pm

Posted in Science 2.0

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