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Pharma & SM: Stop, Look and Listen

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“Alexandra Fulford on her blog. London-based Fulford outlines an approach based on the “Stop, Look & Listen” technique used to teach schoolchildren how to cross the road without getting run over.

Stop: Pharma needs to cease being afraid of social media; instead, see it as just another communication channel, and wait to see what will happen. Progress can be made within the current regulatory system.

Look: Don’t run into the middle of the road; look first to see what other pharma companies have done and are currently doing in the social space. Learn from their mistakes and their successes.

Listen: All successful social media initiatives have one key action in common: listening. In a two-way medium it is vital to listen to what your target audience is discussing and to keep listening.”

Houston, Peter. Pharma and Social media: ready to make nice? Pharmaceutical Executive, Online, 1st of September 2011.

See also:

Fear of regulators may leave most brands silent and stifled, but the cost of not participating in the digital revolution will only increase over time.  Facebook ads alone have experienced a 45 percent year over year growth***** and the investment required to capture the attention of healthcare practitioners and consumers stands to rise.

As the digital revolution takes hold, pharmaceutical companies must find a way to follow in the footsteps of Genius brands like Pfizer, AstraZeneca for direct to consumer digital marketing, and Johnson & Johnson’s Concerta in their efforts to reach healthcare practitioners online.

Procter, Lauren. Pharma failing to eMarket effectively. Pharmaceutical Executive, Published online, August 31, 2011.


Written by hbasset

September 26, 2011 at 7:26 pm

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